Connected Festival

Connected Event Management Limited’s Terms and Conditions, as displayed here, supersede those of our ticket partners including Skiddle. All Connected Festival 2022 Tickets are Non-Refundable except in accordance with Connected Event Managements terms & conditions.

For all Connected Event Management Ltd Ticketing Terms & Conditions Please Visit the following link:

https://www.connectedfestival.co.uk/ticketconditions

All Event Information can be found via

https://www.connectedfestival.co.uk/eventinformation

TICKET ENQUIRIES

Gates officially open at 11:00am on Saturday 30th APRIL 2022. All visitors will need a VALID TICKET & suitable ID to enter the event as per the terms and conditions set out by Connected Event Management Ltd. Last entry to the event is 16:00. No entry will be permitted after this time. To answer some of your more Frequently Asked Questions, please check out our FAQ Section by CLICKING HERE For all customer enquiries, please drop us an email via info@connected-events.co.uk.

Challenge 25

Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence, military ID and any photographic ID that carries the PASS logo, which must be accompanied by a supporting document as proof of ID. Photocopies are not acceptable. For those lucky to look younger than 25, in accordance with our Challenge 25 policy, our bar staff will also be required to check ID at point of sale, so please take this as a compliment as there are those of us who miss being asked. Thank you for your understanding and we hope you enjoy Connected Festival 2020 responsibly.

BY CAR

There will be a car park, advance purchase tickets for the limited space are now available. Getting dropped off by friends and family? We will have a dedicated pick-up/drop-off point at our on-site transport hub!

Once you reach the site you will be directed by our traffic management team. This area will be monitored by security at all times. Please remember if you do live locally there will be no pedestrian access to site so this is a great way to get to us safely

Big Green Coach

Big Green Coach are operating day return coach services for Connected Festival from 16  locations. All coaches arrive for gates opening and depart only after all the music has finished. You can purchase your travel below. Choose your departure location from BEXHILL, CANTERBURY, DARTFORD, DOVER, EASTBOURNE, FOLKESTONE, GILLINGHAM, HASTINGS, HEMPSTEAD VALLEY, LONDON O2, MAIDSTONE, MARGATE, SEVENOAKS, STROOD, TONBRIDGE, TUNBRIDGE WELLS, 

BY TAXI

We also have a dedicated taxi rank which is easily accessible, with pre bookings available via our exclusive taxi firm. All Ubers and private minibuses will also be permitted to operate within this area. If you are booking a private minibus please contact us via travel@connected-events.co.uk as they will need pre authorisation to come onto site. Private minibuses wishing to park will be subject to parking charges.

ON FOOT

Pedestrian Access to site is limited. A shuttle bus will be available to pick up and drop off Connected Customers at the local Lydd Bus Stop.

Yes Payment Plan tickets are available so you can spread the cost of your ticket over multiple smaller payments. You can find more information about Payment Plans above. What happens If I bought a ticket and cannot attend? Unfortunately, we can’t issue you with a refund as outlined in the terms and conditions set by Connected Festival and Connected Event Management Ltd. Please Visit connectedfestival.co.uk/ticketconditions for all T&Cs.

Access scheme

For this event, we're using the Skiddle Access Scheme by offering Personal Assistant tickets for customers who need to be accompanied. A Personal Assistant ticket is to be offered for free or discounted when somebody with a disability requires a carer to be in attendance with them. To automatically be eligible, please provide a copy of one of the following pieces of documentation listed below.

>Front page of DLA / PIP (no specific rate)

>Front page of Attendance Allowance letter (no specific rate)

>Evidence that registered severely sight impaired (blind)

>Recognised Assistance Dog ID card

>Credability's Access Card

If this applies to you then, please book the tickets you require (not including the Personal Assistant ticket) and contact the Skiddle Customer Care team with your documentation along with your 16-digit order reference number by submitting a support request here: https://help.skiddle.com/hc/en-us/requests/new