Kew the Music festival

TBA

 Royal Botanic Gardens Kew in Richmond

Children are very welcome at Kew the Music, although they must be accompanied by an adult who holds their own matching valid ticket. Children aged 1 to 15 years old (inclusive) need to have a child price ticket (these have an £18 discount). Children aged 16 will be required to purchase a full price ticket. Children under 12 months do not require a ticket. Please keep your children close and be aware that amplified noise presents a danger to vulnerable hearing, so we would strongly recommend that you bring hearing protection for your children.

A “challenge 25” policy will be operated at all the bars, shops and structures where alcohol can be obtained, so if you are lucky enough to look under 25 you will be asked to present your acceptable form of ID at the bar.

Acceptable forms of ID are Passports, Driving licence or the government’s proof of age scheme card – www.pass-scheme.org.uk. If you do not have ID when challenged, you will not be served alcohol.

By London Underground:

Kew Gardens Station (District Line – Richmond Branch and London Overground) is the closest London Underground station, and is in zone 3.

Kew Gardens Station is 500 metres from the Victoria Gate entrance to the Gardens. Exit the station past the parade of shops, cross Sandycombe Road at the zebra crossing and walk down Lichfield Road (opposite) to reach Victoria Gate.

If you are a wheelchair user or find stairs difficult, there is no direct accessible exit to Kew Gardens from the westbound platform. It is advisable to continue your journey to Richmond (one stop) and catch a tube or train back to Kew Gardens, where the eastbound platform leads out via a step free exit to the Kew village area. From here it is a distance of approximately 500 metres to the Victoria Gate entrance to the Gardens on Kew Road.

By Train:

Train services (South West Trains) from Waterloo, via Vauxhall and Clapham Junction, stop at Kew Bridge Station. Kew Bridge Station is 800 metres from the Elizabeth Gate entrance to the Gardens via Kew Bridge. For more information call National Rail Enquiries: 03457 48 49 50.

The London Overground service from Stratford stops at Kew Gardens Station.

Richmond station is served by National Rail and there is a lift to street level and level access to the pavement from the station concourse. The bus stop for the local bus route which travels in the direction of Kew Gardens (65, in the direction of Ealing Broadway) is on the opposite side of the street from the station. The bus stops near Victoria Gate.

By Bus:

The 65 (between Ealing Broadway and Kingston via Richmond town centre) stops close to Victoria Gate. The 391 between Fulham and Richmond stops near Kew Gardens station. The 237 and 267 routes stop at Kew Bridge station from where you can either walk over Kew Bridge to Elizabeth Gate or catch the 65 or 391 bus services.

By Road:

We strongly recommend that you do not drive as there will be no onsite parking, and we cannot guarantee that you will be able to park in the surrounding areas. Kew’s Brentford Gate car park via Ferry Lane will not be accessible to the public.

Kew Gardens’ postal address is Kew, Richmond, Surrey, TW9 3AB. The Gardens are well signposted from all the major local roads. The South Circular (A205) passes the north-east corner of Kew Gardens and Kew Road (A307) forms the eastern border.

From the west

• take the M4 (exit Junction 2) or A4

• upon reaching the Chiswick roundabout, follow signs to Kew Gardens to join the A205 and cross the River Thames at Kew Bridge

• take the second right after the bridge along the side of Kew Green.

From north London

• follow the North Circular until you reach the Chiswick roundabout, then follow directions as above

From the south or west

• from the M3 continue on the A316

• upon reaching the Richmond roundabout, fork left on to Kew Road (A307)

• you will then see the Pagoda to your left and then the long brick wall on your left which is the boundary to the Gardens

• there is limited parking along the section of Kew Road between Victoria Gate and Lion Gate after 10am

• alternatively, to reach the drop-off point at Elizabeth Gate, continue along Kew Road and upon reaching Kew Green turn left and follow the signs

From the South Circular Road

• follow the South Circular Road past Kew Retail Park and under a railway bridge

• at the next traffic light junction, where the A307 joins from the left, go slowly through the junction and immediately turn left into Kew Green (NOT sharp left into the A307, as there is no left turn)

Parking:

Please note there is no parking available at Kew for the Kew the Music event. Please check the Transport for London website for further information regarding parking in the area – link here.

Drop off/pick up area:

There are 2 designated pick-up/drop-off areas, the first of which is between Pavilion and Victoria Gate (TW9 3JR). From here it is approximately 300 metres to Victoria Gate, the nearest entry. The area will be coned off and will have signage to demarcate it. The other will be at Kew Green, directly outside the Elizabeth Gate entrance (TW9 3AB). A one way system will be in place at Kew Green for the duration of Kew the Music 2018.

By Bicycle:

Cycle racks are available at Victoria Gate and Elizabeth Gate. Please note owners leave bikes at their own risk.

By River Boat:

During the summer months Thames River Boats operate a river boat service from Westminster Pier to Kew – please see here for further details. Kew Pier is approximately 500 metres from the Elizabeth Gate entrance to Kew Gardens.

By Air:

Kew Gardens is in close proximity to all the main London airports: Heathrow (11 miles), London City (26 miles), Luton (36 miles), Gatwick (45 miles) and Stanstead (65 miles). Trains run from all these airports to London where you can pick up a train to Kew Gardens station or Kew Bridge station.

The Kew the Music site is a green field site. There is flat access throughout the concert site; however it should still be noted that some areas of the grounds at the event site are uneven and special care should be taken whilst moving around the site. There is also a short distance from the entrance to the concert site.

There is a designated wheelchair viewing platform available at the Kew the Music concerts for wheelchair users. Spaces on the platform are limited. The wheelchair platform is located in the General Admission area only. One personal assistant will be permitted to sit on the platform with each wheelchair user. Chairs will be provided.

Accessible toilets are positioned at the rear of the wheelchair user platform and at various other locations around the site.

For customers not using the wheelchair platform, we would recommend arriving early at the event to find a spot suitable for your needs. The back and sides of the arena are traditionally quieter. Where possible, disabled access and wheelchair platform ticket holders will be permitted entry ahead of other ticket holders to allow extra time to travel to the arena. If you would like to do this please ask stewards at the gate where you should wait.

Disabled access and wheelchair platform tickets for Kew the Music 2022 are sold by The Ticket Factory, in partnership with Nimbus Disability.

Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK.

When you register, Nimbus Disability will handle all your information securely and safely without us ever having cause to see the detail behind why you need accessible seating options.

Once you’ve registered, Nimbus will then provide you with a unique registration number which you can then use to link your access needs into the Ticket Factory system.

If you are not able to use online forms and would be unable, because of the nature of your impairment, to access online sales you do still need to register. Nimbus will be able to assist with telephone registration on 0330 808 5108.

child tickets are from £29 +bf

adult tickets are from £47 +bf