Disabled Access & Facilities
Splendour Festival is committed to ensuring disabled customers can enjoy our event. We are working closely with Attitude is Everything to provide an event site which is accessible and are working towards their Bronze Award in accessibility on site.
An Accessible Car Park and Drop Off is located off the Main Driveway to Wollaton Hall, from Lime Tree Avenue. This is available to all blue badge holding festival goers. The parking is on gravel – however, the route from the Driveway to the Disabled Entry Gate is tarmac. Your vehicle must clearly display your blue badge. At the end of the event, the driveway will be busy with pedestrians exiting the event. Please be aware that it may take a while to get out of the site following the end of the event.
Personal Assistant Tickets
Customers with accessibility difficulties who require an essential companion can apply for a free ticket. To apply please book a standard entry ticket and then email proof of eligibility along with your order reference number to customerenquiries@alt-tickets.co.uk. Any of the below are excepted, in addition, we will review an application without these forms on a case-by-case basis.
• Front page of DLA / PIP
• Front page of Attendance Allowance letter
• Evidence that registered severely sight impaired
• Recognised Assistance Dog ID card
Once your request has been received we will email you back with further information. Please note the only exception is 10’s and under who already receive a free ticket.
Viewing Platforms
Dedicated viewing platforms will be provided at the Main Stage and Confetti Stage. The viewing area will be elevated and enclosed with hand railing and accessible via a ramp. Viewing platforms will be stewarded to ensure correct use. The platforms are not under cover. Platforms will have some seating for use by a friend or Personal Assistant of the platform user, each disabled guest will be entitled to have one friend or personal assistant accompany them on the viewing platform. Space is also available adjacent to the platform.
Disabled Toilets
There will be at least one temporary Disabled Toilet at each Toilet location, and one by the Main Stage viewing platform. There is also an existing disabled Toilet in the Courtyard of the Nottingham Industrial Museum building and a changing place facility. All disabled toilets are marked on the festival map which will be available the week prior to the event.
Below you will find all the accessibility you should need about the festival.
If you have any further questions regarding accessibility at Splendour then please don’t hesitate to get in touch using the details below.
Email: access@alttickets.com
Phone: 0115 896 4456
Postal: Splendour Accessibility, DHP Family, St Mary's School, Plumptre Pl, Nottingham NG1 1LW
If writing to us by email or post then we’ll aim to get back to you within 5 working days.