Hockley Social Club Birmingham reviews by real event-goers
Reviews of Hockley Social Club in Birmingham
Average rating:
Showing the latest reviews from all events held at Hockley Social Club.
Review of Hockley Social Club
I was very disappointed by the venue and its staff, digbeth dining club was much better. Inside the venue it was much too hot, I felt like I was in an aggressively warm greenhouse. I asked three separate staff members if our party could sit outside and they agreed. We then took our food outside and were told we could not sit there by a very rude woman. We consequently left, and I shall not be returning.
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
Review of Hockley Social Club
Music was a a fraction too loud so couldn’t hear servers with their masks on. Tricky to also be heard. Positioned directly under a speaker too so that didn’t help. Food and atmosphere was great though
Music | Venue | Prices | Atmosphere |
Would you recommended: Yes |
Review of Hockley Social Club
Great venue, great street food pop up this weekend! Great prices for drinks and all staff were super friendly! I do prefer the table booking and ordering drinks to the table method! Saves all the queuing! Canâ??t wait to go back ð??
Music | Venue | Prices | Atmosphere |
Would you recommended: Yes |
Review of Hockley Social Club
The food and music was great, and it very much felt like Digbeth Dining Club. However, there was a few teething issues with various elements of the service. It’s table service only, but that relies on staff actually coming to the table, and It took half an hour before a runner came to take our first drink order. I don't know what the proper way of attracting attention is, but I don't think putting our hands up like we were back in school should be necessary to get a drink in! The drinks were served quickly afterwards and our food order was taken....leading to the second problem where payment was taken twice in error. Following this, only 4 of the 6 items we ordered were served, which again left us having to try and garner the attentions of the, admittedly very busy and stressed, runners. This was eventually resolved, with a ticketing issue being cited as the reason (although the missing orders were from the same vendor, but one of the other orders from the same vendor had been served). A similar issue occurred with the desert vendor where a side order of ice cream had not been served. To top it off we were approached a gentleman (who I presume was a staff member but never identified himself formally), who started questioning wether we should have still been at our table and asked to see our table ticket (which showed we still had another 45mins left).
I don’t want to give the impression we had a bad night, because we didn’t, and I don't think what happened will put me off from going again, but I will say there is definite room for improvement - wether its more staff, or a better way of ordering (app based perhaps?).
Music | Venue | Prices | Atmosphere |
Would you recommended: Yes |
Review of Hockley Social Club
The place was great but service was terrible. Got served for our drinks straight away, they came quick which was great! But we was waiting for the waitress to take our food order for 40 minutes! While we were waiting people around us who arrived later we’re getting their food and we were still waiting. We tried grabbing two people to take our food but they just told us that they couldn’t take our food order and would get our waitress, who still didn’t c**e back to us! While we were still waiting a man came over to out menus and crossed off one of the food places, which we had ordered majority of our food off, without saying anything, it was only when I asked him what was going on then he told us that they had ran out of food, and we still hadn’t had the chance to order our food. We tried to give it the benefit of the doubt and wait it out but after waiting for so long we had no choice but to get up and leave, was honestly really disappointed with the service.
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
501-520