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Told to be at boat for 8.45 pm New Year's Eve. 10.35pm still stood on dock with incompetent organisation which I decided I didn't trust with my safety so walked away.
Useless

Review of New Years Eve Boat party 2024/2025

I am writing to express my disappointment with the New Year's Eve river boat celebration on 31/12/24-which fell far below the advertised promises of being "the best place to be" for the occasion.

According to the instructions, all guests were required to be on board by 20:45, with the boat scheduled to depart promptly at 21:00. However, by 21:15, the tick*ting personnel had not even arrived. This led to significant confusion and chaos as attendees tried to determine which boat they were supposed to board.

To make matters worse, everyone was left standing outside in the cold for an additional 90 minutes, with no facilities available, including access to restrooms. The boat eventually departed at 22:30, over an hour and a half late, completely disrupting the evening's schedule and atmosphere.

This poorly organized and mismanaged experience caused frustration and discomfort for many, tarnishing what should have been a memorable celebration. Given the circumstances, I believe this event failed to deliver on its promises and did not provide the value for the price paid.

This was a very disappointing event badly organised left waiting in the cold for nearly 2 hours as was much later boarding boat that what was advertised. Which just set the tone for the night. Also didn't get a clear view of fireworks as boat stopped much further away so it was more like side view but even then due to type of boat it made it very hard to see. It was an awful event and not worth what I paid. Definitely wouldn't recommend ?•

Kinda scammy. Last boarding for the boat was supposed to be at 9 PM, but the event organizers did not even show up to start checking tick*ts until 10 PM. We paid £150+ for these tick*ts, but then we still had to pay £12 per drink. There was very little outdoor viewing space for the fireworks, so most of us had to stick our heads out windows to watch. During the fireworks, we were moored to a cement block piled high with bags of trash, and we had that and a bridge in between us and the show. We couldn't even hear the music for the show. The DJ on the boat was superb, but everything else was disappointing. Tick*t prices included an after party at Egg, but it was going to be too much of a hassle to get there with NYE tube craziness, so we all went home instead.

Poorly organised very late departure of boat, poor sound system to loud and distorting, Rubbish view of fireworks two bridges back to the side. And i have been more than generous with my star ratings More like one and a half stars and that's only because  it was new years eve we where drinking and it was so bad it was Laughable.

The staff for security were superb. The trip was a let down:
The venue changed last minute
We were asked to arrive at 9pm but lost time due to long wait boarded almost two hours later
The boat interior filthy not even wiped down
The position of the boat  did not allow a decent view of fireworks, we did not see the display only some of the generic display
The venue was difficult to locate
The boat organisation was poor due to lack of planning
I will never recommend this type of trip unless it's a decent yacht but not even that
Lots of individuals paid different amounts of money per tick*t the highest being £250 - not great.

We were booked on to Boat 1 that was moved to millbank pier from westminster pier. We waited nearly 2 hours for the boat to arrive with no information on why it was late.  We were meant to have the best view of the fireworks, right in front of the London eye, however we were moored 2 bridges away with a sidewards view. The boat itself looked very old and the toilets were horrendous. The ladies did not flush and the mens door opened in a way were everyone had a full view of people using the urinal. Drink prices were meant to be bar prices but were not, there was also no snacks available to purchase either. The boat was meant to have 2 floors with different djs and different music. We had one dj playing the same music on both floors. The 'Deck' area for viewing the fireworks could fit about 10 people however over 40 people managed to squeeze themselves on to it. So much so, the doors would not open outwards for people to exit on to the deck it was that over crowded. We viewed the fireworks from an upper deck window with the wheelhouse moving infront of our view constantly. Absolute farce of a set up, not what we had booked, clearly not the boat we were meant to be on either. The description on the website is no where near what we got. Made out to be a fantastic night and it was anything but that. It has ruined our New Year celebrations. I would not recommend this trip to anyone! Save your money, stay home, order a takeaway and watch them on the tv!

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