Worcester Racecourse Worcester reviews by real event-goers
Reviews of Worcester Racecourse in Worcester
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Showing the latest reviews from all events held at Worcester Racecourse.
Review of Worcester Hot Air Balloon Festival
Ride music too loud my autistic daughter couldn't go on any due to the high level of noise that was blaring out. The shows were great and liked that there was a disabled area, I think there should be more disabled areas and chill out zones where you have to show careers and disabled ID. More communication for hot air balloons needed as we could of watched another show rather than sit around.
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Would you recommended: Yes |
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Review of Worcester Hot Air Balloon Festival
Amazing venue, had everything there but prices were extortionate, Way beyond inflation just crooks taking advantage of the situation. Fireworks were planned to start at 10pm but didn't start till 10:45 due to the balloons taking forever to put away. Most people got fed up and left by 10:30, common sense would have the fireworks in a different location so balloons don't effect them
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Would you recommended: Yes |
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Review of Worcester Hot Air Balloon Festival
I booked a hot air balloon ride for Friday evening and paid the full amount for the tickets. Unfortunately, upon arrival, we were informed that the ride would not happen due to the weather conditions. While I understand that safety is paramount, the experience thereafter was quite disappointing.When we asked if we could reschedule for Saturday, we were told that it wasn't possible. This left us with no alternative and no ride despite having paid in full. There was no mention of a refund or any other compensation.I find this lack of flexibility and customer service troubling. If weather conditions prevent the ride, there should be a clear policy for rescheduling or refunds to ensure customers are not left frustrated and out of pocket.I hope can improve their handling of such situations in the future. Customers deserve better communication and options when plans fall through due to circumstances beyond their control.
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Would you recommended: No |
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