The Shankly Hotel Liverpool reviews by real event-goers
Reviews of The Shankly Hotel in Liverpool
Average rating:
Showing the latest reviews from all events held at The Shankly Hotel.
Review of Mothers Day Afternoon Tea Michael Bublé Tribute at Shankly Hotel
From start to finish the day was a shambles. Understaffed, undertrained and poor service. I had let the team know in advance I was pregnant and could only have certain foods, yet I was then questioned when I mentioned not being able to have soft cheeseâs and fish. Some of the cakes were made with soft cheese. Some people with other allergies were left with no food.
Entertainment was one man doing both Motown and Michael bouble but led to believe it was a band along with a singer just not very good entertainment.
The service took nearly three hours to get tea for our afternoon tea and two hours before we received the afternoon tea. Toilets were filthy and staff were not accommodating. The photographer took a photo and was so snotty when we said we didnât like the photo with some of us with our eyes closed. Very pushy. Just a rubbish day and sad as the titanic and jame street have had some lovely times wouldnât go again. Donât recommend it. If you canât accommodate for guests or find time to train staff then donât have events. Friends were thinking of the shankley for the wedding but having second thoughts after todays experience. Poor.
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
Review of Big Luv Boxing Night Ball
Event got cut short due to problems that the hotel staff should have handled better. The event was meant to last until 1 in the morning but only got till 11at night. We spent £400 on drinks for the night and most of them went to waste because of the early closing.
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
Review of Big Luv Boxing Night Ball
Absolute disgrace, massive ques at the bar floor was complete drenched & the worst part is the y kicked everyone out early bcos of someone with a knife
I will request a full refund
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
Review of Big Luv Boxing Night Ball
Closed at 11 when last entry was 9
£50 for 2 hours! It was supposed to be on till 1am. The bar was a ridiculous wait of 30 minutes.
Floor was soaking, I saw people falling over.
I want a refund
Music | Venue | Prices | Atmosphere |
Would you recommended: No |
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