Astley Hall Coach House And Park Chorley reviews by real event-goers

Review of Astley Santa's Grotto

We were the first visitors of the day, there was no signage to show that we were supposed to use a side entrance, but once we did find our way in we were rushed past the activities after the children had been told there were activities to do, and before we went around a display area staff asked us to come straight through which would mean we'd miss that too. Overall felt very rushed, not much atmosphere, im guessing it so they didnt end up behind schedule but we actually ended up finishing the experience before our allocated time slot started. Santa himself was friendly and nice, and it's a good price, but felt like it lacked christmas magic.

Review of Astley Santa's Grotto

Excellent event just needed better sign post for entrance. All staff excellent and lovely santa

Review of Astley Santa's Grotto

Review of Astley Santa's Grotto

Review of Astley Santa's Grotto

7year old absolutely loved it. Great venue, great staff, fantastic father Christmas. Plus the land train is great. Only downside is the on site cafe, very little choice and really expensive

Review of Astley Santa's Grotto

Lovely event, very friendly people, we are looking forward to next years!

Review of Astley Santa's Grotto

We arrived 10 minutes before our time slot so were not late as I could understand it if we were. We were rushed though the whole experience, my son has only just picked up a pencil for the coloring experience when we were told the next section was ready for us. The venue was decorated beautifully but we didn't get to take this in properly as we came to the story time section and as soon as we arrived we were told Santa was ready for us so my kids didn't even get to experience this section or have a story read to them. My kids enjoyed seeing Santa but we booked a Santa experience and never got his. We were exiting the event 1 minute before my time slot was even due to start so I am unsure why we were pushed through like they were running late.

Review of Astley Santa's Grotto

My daughter loved it got plenty of time with Santa the elves were also good got to take lots of pictures and included a nice gift would book again

Review of Astley Santa's Grotto

Great Authentic grotto that kept the spirit of Christmas alive

Review of Astley Santa's Grotto

Excellent venue and so realistic. Will book again.

Review of Astley Santa's Grotto

We had such a lovely time as a family visiting your grotto. The atmosphere was great and all your team did a great job. Thanks for making my daughters visit so memorable!

Review of Astley Santa's Grotto

You could tell a lot of effort had gone into making this a magical experience for the kids. The storyteller in particular was hilarious. All the staff were so lovely and it was a great experience for me and my friends little girl xx

Review of Astley Santa's Grotto

Absolutely amazing experience! The hall was decorated beautifully and the staff were just perfect for the kids. They were so friendly, welcoming, animated and made us laugh. We loved the 12 days of Christmas theme and every detail was just stunning.

Review of Astley Santa's Grotto

Review of Astley Santa's Grotto

Fabulous venue...made so snug and Christmassy!! Best visit to Father Christmas this year!!! xx

Review of Astley Santa's Grotto - Relaxed Session

We all loved this! It was so lovely and relaxed for our 2 year old she loved the story and singing jingle bells. All the staff were so friendly and it was an amazing price!

Review of Astley Santa's Grotto - Relaxed Session

Excellent Value and Great Fun

Review of Astley Santa's Grotto

Lovely experience - thank you Astley Hall

Review of Astley Santa's Grotto

Children really enjoyed the experience. Very well done.

Review of Astley Santa's Grotto

Disappointed with the whole experience, from the moment we arrived we were told that Santa has cameras in every room and is watching if you are naughty, we were told not to touch anything whilst waiting in the store room and another very dark room with only a Christmas tree in, which resulted in my 3 year old becoming bored and disregulated very quickly. We were then moved to another room which did have toys and colouring to do (it would have been better if we went into this room first, rather than the store room), then we were moved to another room where there was story telling but by this point my child was so over excited to see Santa that it was unrealistic to expect him to sit down and listen to a story for 25 minutes.

On the initial email they were very strict about arrival times so I expected that we would be seeing Santa straight away, not waiting for 1 hour to see him for what was quite literally 1 minute where my child was "bribed" to smile for the camera before Santa gave him a present.

Overall, very disappointing experience and had I known that it would take one hour to see Santa I would not have gone as this is an unreasonable amount of time to expect a 3 year old to wait patiently and as they kept saying "be a good boy".