Astley Hall Coach House And Park Chorley reviews by real event-goers
Reviews of Astley Hall Coach House And Park in Chorley
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Showing the latest reviews from all events held at Astley Hall Coach House And Park.
Review of Astley Santa's Grotto
Such a disappointing experience, I certainly wouldn't recommend or return next year. It's clear that they got greedy and oversold on tickets, we booked a 10 minute slot at 4.10, however we didn't see Santa until over an hour later. It transpires that they booked approximately 5 families onto the same 10 minute slot as us. We had to queue outside in the dark and rain for the first 15 minutes, before being moved into a storage room and then three separate waiting rooms thereafter. Our kids, and every other kid waiting, were getting restless due to the amount of time we were left waiting. The staff then told the children "Santa has a camera and he won't bring you any presents if you are naughty" - which is frankly, inappropriate. I wouldn't use Santa as a means of behaviour management with my own child, I certainly don't expect others to indulge in that method with him. My son is one years old, keeping a one year old entertained for over an hour with limited stimulation opportunities was a difficult task but in the circumstances, he was pretty well behaved. I didn't appreciate the threats of Santa not visiting or being made to wait for as long as we did.
In the interest of being fair, they provided some colouring in the third waiting room and some Christmas books in the fourth. However, this was too little too late.
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Would you recommended: No |
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Review of Astley Santa's Grotto
We had to wait 30 mins before starting which I don't mind if there were some seats. , the journey through the house was ok and the guy in kitchen was great very engaging.
But ..the main event Santa was very disappointing , just sat back in his chair mumbling .
No jollyness at all or engaging with my daughter.
I felt I had to interact to get Santa to talk .
My daughter did enjoy it- best thing was the train ride .
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Would you recommended: No |
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Review of Astley Santa's Grotto
The staff were lovely and tried hard to keep everyone happy. But the event was very unorganised! Young children waiting ages in a queue. Firstly, kept outside in the rain...past our time slot. Then moved to different rooms 4 times to queue some more. Only to see Santa for 30 seconds. No atmosphere at all.
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Would you recommended: Yes |
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Review of Astley Santa's Grotto - Relaxed Session
The time spent at this session was priceless! Beautiful room, warm welcome, accommodating staff nothing was too much trouble!
The room was decorated beautifully and included toys for the children to play with 😊 singing then ?... Santa arrived so lovely. Each child was given time for Santa with a suitable gift and time for photos. A fabulous morning ! I don't think you could find anything better and the price was amazing! Thanks to all for a fantastic time for my grandsons first Christmas 🎄
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Would you recommended: Yes |
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Review of Astley Santa's Grotto
Overpriced for what it was. My son had a Halloween toy from Santa. Lady was very rude about going to the wrong door even though there was no signs saying where to go! Never been before so how did we know which door to go through when there was not a sign
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Would you recommended: Yes |
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Review of Astley Santa's Grotto
They were late opening doors, we were stood outside in cold, the woman in charge was rude, and sharp when speaking to the children, it was very poorly organised,
However once we got in, it was decorated beautifully, looked amazing, santa was lovely, we got chance for a few photos, but didn't get a 10 minute slot, my 5 year old grandson was really happy with it, and he enjoyed it.
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Would you recommended: No |
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Review of Astley Santa's Grotto
Santa wasn't great he was extremely awkward and not that friendly. The staff was unorganised and way behind on everything and we was rushed out soon as my 3 kids me santa the gifts was tat from poundshop too I do not recommend if you want your kids to have a great santa experience take them some place else and spend the extra money
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Would you recommended: Yes |
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81-100
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